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Build on agreement, not disagreement. Search for common ground and build on it.
Top Four Barriers to Finding Common Ground:
- Assumption. I already know what others know, feel and want.
- Arrogance. I don’t need to know what others know, feel or want.
- Indifference. I don’t care to know what others know, feel or want.
- Control. I don’t want others to know what I know, feel or want.